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Terms of Service

Last updated: April 29th, 2024 

 

Welcome to Brows N' Beauty Lounge LLC. These are the terms and conditions governing your access to and use of our services. By accessing or using our services, you agree to these terms and conditions in full.

 

Services:  Brows N' Beauty Lounge LLC offers a variety of beauty services, including but not limited to waxing, use of perm solutions for lashes and brows, lash extensions, skincare, and makeup application. All services are performed by licensed professionals with the utmost care and professionalism.

 

 Appointments: Appointments and Cancellations Appointments can be made online, over the phone, or in person. We kindly ask that any cancellations or rescheduling be made at least 72 hours in advance. Failure to do so may result in a cancellation fee.  

 

Payments and Refunds: Payment is due at the time of service. We accept cash, debit, and credit cards. All sales are final and no refunds will be issued, except in the case of unsatisfactory service. In such cases, please contact us within 48 hours of your appointment.

 

Liability (Brows N Beauty Lounge LLC): is not liable for any personal items that are lost or damaged on the premises. We are also not liable for any allergic reactions or injuries sustained as a result of our services. It is the client's responsibility to inform us of any allergies or sensitivities prior to receiving service.

 

Changes to Terms of Service: We reserve the right to modify these terms of service at any time. Changes will be posted on our website and will take effect immediately. Your continued use of our services after any changes constitutes your acceptance of the new terms of service.

 

Contact Us: If you have any questions about these terms of service, please contact us at browsnbeautylounge@gmail.com.

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Child Policy at Brows N' Beauty Lounge

At Brows N' Beauty Lounge, we understand that sometimes small children must accompany you to your appointment due to child-care changes or last-minute schedule adjustments. We strive to remain a child-friendly salon, but to ensure a pleasant and safe experience for your child, our staff, and other guests, we have implemented the following policies:

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  1. Appointment Form: When scheduling your appointment, you will be required to fill out a form if you plan to bring a child under 12 years of age. This form will be reviewed by your professional to determine if the salon environment is suitable for the child.

  2. Child Requirements:

    • The child must remain in the professional's room for the entire duration of the service to ensure the guardian can see them.

    • The child must remain seated during the appointment to minimize the risk posed by tools and equipment.

    • The use of iPads and phones is permitted and encouraged to entertain your child at an appropriate volume level.

    • If the child behaves poorly, the guardian is expected to address it. While it is not the professional's responsibility, they may assist if both the professional and guardian are comfortable to ensure the appointment continues smoothly.

    • If the child's behavior remains disruptive after intervention, the professional has the right to stop the service to maintain safety and comfort for everyone.

  3. Rescheduling: If, after reviewing the form, the professional determines that the salon is not an appropriate environment for the child, we will do our best to reschedule your appointment for a time when you are likely to have child-care available.

  4. General Reminders:

    • We honor and respect everyone who chooses to visit our salon and aim to provide the best experience possible for all our guests.

    • For any questions, please contact us via email at browsnbeautylounge@gmail.com or text at 603-606-9308.

Thank you for your understanding and cooperation in ensuring a pleasant environment for everyone at Brows N' Beauty Lounge.

HOURS

Mon: CLOSED
Tue: 9 AM – 6 PM

Wed: 9AM - 6 PM

Thurs: 10 AM - 7 PM

Fri: 9AM - 5 PM 
Sat: 10 AM – 3:30 PM

Sun: CLOSED

ADDRESS & PHONE

149 EMERALD ST. UNIT L2

KEENE NH 03431 

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Text Chat Support Line:

603-606-9308

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CALL ONLY: 

603-757-6526

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